Your Shopping Cart

Proud to be certified Animal Cruelty-Free and Vegan by Peta.

We have taken care to formulate our products with your safety in mind, all our products are Paraben-free. We have also explained the function of each ingredient, for added reassurance:

Mica (mineral base)

Titanium (IV) Oxide (mineral base)

Kaolin (mineral base)

Magnesium Stearate (skin conditioner)

Silica (mineral base)

Iodopropynyl Butylcarbamate (non-paraben preservative ≤ 0.01%)

Phenyl Trimethicone (silicone derivative, skin conditioner)

Colorants:

Pure Gold (CI77480)

Chrome Oxide Green (CI 77288)

Iron Oxides (CI 77491; CI 77492; CI 77499)

Depending on shade, may also contain:

CI 42090, CI 45370, CI 45380, CI 75100, CI 75120, CI 75470, CI 77004, CI 77007, CI 77015, CI 77019, CI 77120, CI 77220, CI 77231, CI 77289, CI 77489, CI 77713

All ingredients comply to FDA and EU Regulations (in accordance to the lists of permitted and prohibited ingredients in directive EC 1223/2009).

Please Note: The European Union has recently banned Talc from cosmetic products; for all our customers’ safety, we have taken care to formulate our products without Talc.

To check the safety and purpose of any of the above ingredients, please refer to the Environmental Working Group’s Skin Deep® Cosmetics Database at https://www.ewg.org/skindeep

Customs and import duties for non-UK customers

Please note that some destinations may levy additional customs and import duties before you receive your goods. These charges are beyond our control and are the responsibility of the customer. We make appropriate customs declarations on all our shipments, in compliance with international law.

A problem with your order?

We have invested a lot of time and effort in making sure that your lovely new makeup reaches you in perfect condition. However, we’re only human and sometimes we make mistakes too. But don’t worry, we pride ourselves on fixing things. Just let us know what the problem is and we’ll do everything we can to put it right. Contact us at support@zanzibeauty.com

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

* Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@zanzibeauty.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@zanzibeauty.com and send your item to:

ZANZI BEAUTY LIMITED
Grosvenor House, 11 St. Paul's Square
Birmingham, B3 1RB
United Kingdom 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to:

ZANZI BEAUTY LIMITED
Grosvenor House, 11 St. Paul's Square
Birmingham, B3 1RB
United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.